Kromek Support

We have support teams in the UK and the USA and our distributors offer first level support in their area of operation for any of our customers product needs.

Here at Kromek, we believe in great customer support. Whether you need assistance with technical support, on-site repairs or product maintenance, our team are here to help you.

Depending on where you are in the world, you will be directed to the best team to deal with your request. Just get in contact and we will help.

Kromek Support

Raise a Ticket

Something not working as it should with your product or software? Are you having difficulty and need help from one of our experts? Head to your Customer Portal to raise a ticket and one of our team will be in touch ASAP to get you back on track.

Support Notifications

Software Downloads

Looking for software?

Customer Support Numbers

UK support: +44 (0) 1740 626 050

USA support: +1 (724) 352 5288