Applications Manager – medical imaging

Zelienople, Pennsylvania, USA

The Application Manager – Medical Imaging will act as the primary interface for medical imaging OEM’s technical queries, in addition to providing ad-hoc support to Kromek’s other customers in OEM segments in security, research academia and civil nuclear applications.


  • Experience with customer or third-party interaction/liaison.
  • Experience in a similar technical role previously.
  • Self-motivated good problem solver.
  • Results-driven independent thinker who requires little supervision but must also work well in a team to achieve the organization’s goals.
  • Needs to be capable of multitasking with the ability to cope with deadline pressure and interruptions.
  • Able to present ideas and information accurately and explain industry jargon in a clear manner for customers.
  • Must be efficient with Microsoft Office tools (Word, Excel, & Outlook).
  • Comfortable speaking with a variety of customers from purchasing agents to senior scientists.

Qualifications – education/experience

  • 5 years of experience in a technical focused role.
  • Advanced/Graduate level degree in Physics, Medical Imaging, Nuclear Engineering or similar.
  • Advanced knowledge of at least one nuclear medicine-based modality (SPECT/PET) or CT.
  • Background in detector physics desirable and experience with CZT based systems a strong advantage.


Duties/Responsibilities: (Position Specific)

  • Act as the primary interface for Medical Imaging OEM’s technical queries, in addition to providing ad-hoc support to Kromek’s other customers in OEM segments in Security, Research Academia and Civil Nuclear applications.
  • Provide technical assistance to customers and liaise with internal technology teams as to customer requirements and solution options.
  • Participate in information gathering discussions with customers to determine their needs, business goals and desired outcomes.
  • Prepare appropriate designs/proposals for customers (market/product) specific application.
  • Troubleshoot customer applications in the field.
  • Conduct product demonstrations.
  • Attend trade shows to promote our products and become an industry expert.
  • Prepare, present and review applications reports, presentations and white papers.
  • Coordinate with front end sales.
  • Present the most appropriate technical and economical solutions to customers.
  • Support all market launches.
  • Prepare and/or review marketing materials as required..


Physical/Environmental Requirements

  • Requires limited supervision for routine processes.
  • Must be able to wear required safety protective equipment including but not limited to safety shoes and glasses.
  • Must be able to travel to domestic and internal locations


Security Access: must be US Citizen or permanent resident.

Applications Manager medical imaging

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